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Patient Information

Thank you for choosing Doctors Office Toronto. We strive to make your visit to our clinic informative and stress-free.

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What to Expect

Our medical team will take the time to make sure that a trusting and comfortable relationship is established right from your very first appointment.

During your scheduled appointment a team member will bring you to a room and will gather information on the reason for your appointment. Next, your physician will see you and depending on the nature of your appointment testing, diagnostics may be ordered. If required prescriptions will be provided and followup appointments may be scheduled.

Patient information

Important Information

Learn more about our clinic guidelines and how we operate.

  • Book an Appointment

    We are happy to provide online booking services with Medeo. Prefer to call? You can call your physician's receptionist to book an appointment.

  • A Special Note to Our Patients

    All of our physicians are dedicated, caring medical professionals who have chosen to practice medicine as the result of a heartfelt desire to help people. The reality of medicine today is that the system is overburdened, physicians are being asked to handle more patients and a wider range of medical issues each day. We are doing our best and when your turn comes your concerns will also be given an appropriate amount of time and attention.

  • Cancellations

    If you cannot attend your appointment, please cancel your appointment 24 hours in advance. This allows the clinic to free up a spot for another patient waiting for an appointment.

    Missed appointment without prior notice will be charged a fee.

  • Laboratory Test and X-ray Results

    Due to the volume of test results coming to our clinic daily, normal results will not be reported to the patient. We will contact patients with abnormal results or for tests that require a follow-up visit to our clinic. Pregnancy test results will be reported in a phone call to the patient. If you wish to discuss test results with your doctor, please book a follow-up appointment for one to two weeks after the tests are done.

  • Telephone Calls

    If you have a health-related question that you wish to discuss, please make an appointment to see your doctor. Most medical questions need to be dealt with your doctor in order to assess the healthcare concern and document matters properly. Please do not ask our office staff for medical advice as they cannot legally respond to your questions.

  • Referrals

    Your doctor is the only person that can refer you to a specialist. If you need to see a specialist or undergo certain specialized testing, your doctor will send a referral request to the consultant directly from our office. You will then be contacted by our staff (by phone or mail) to confirm an appointment time. 

  • Prescriptions and Renewals

    Your doctor will renew your prescriptions at each visit to meet your ongoing needs. Please anticipate your needs well in advance to reduce the need for telephone renewals.

    If you require a telephone prescription renewal, contact your pharmacy and they will fax us the information. Please allow up to 48 hours for your physician to respond to a prescription request from your pharmacy.

    If you do not pay the annual fee, please make an appointment with your doctor to obtain prescriptions. This way your will not be charged for a prescription repeat. If you do pay the annual fee please have your pharmacist fax us the prescription you need. 

  • Payment Information

    The Ontario Health Insurance Plan (OHIP) pays for most of your medical visits to our office. There are some services which OHIP does not cover, such as prescription refills by phone or medical forms for insurance.

    These pay-for-services fees are available on as needed basis, or you can opt-in to one of our Annual Fee Plans as a convenient way to manage services that are not covered by OHIP.

  • Annual Care Plans

    More than 80% of our Patients Require Services Not Covered by OHIP. As a licensed Medical Professionals, bound by the laws of Ontario, we must follow strict guidelines in providing and documenting all medical services whether OHIP covers these services or not. For services that are not reimbursed by OHIP we must bill these services – from doctors’ notes to emergency after hours telephone advise – directly to our patients.

    By choosing to make one annual payment,you are automatically covered for many common medical services not covered by OHIP. Our plan is designed to save you time in unnecessary office visits, make budgeting for your family’s health care easier and, in most cases, more economical as well.

    See Annual Plans    Annual Fee Brochure (.PDF)

  • Emergency Services


    If you have an emergency, call 911


    Outside of office hours, please call Telehealth to speak with a nurse.

  • E-mail  Communication

    We will start to use email communication for non-urgent correspondence. Things such as the annual letter, update you or perhaps inform you of an upcoming referral appointment and requisitions.

    You must sign a consent form in order for us to communicate to your through email and be aware of the risks of confidentiality. We will not use this as a regular means of communication as it is not a secure means of communication and is not checked on a daily basis.

    We do not open attachments because of the risk of viruses.

    Download Form

Lab & Diagostic

Find a lab or imaging clinic near you. 

  • LifeLabs

    Address: 491 Lawrence Ave W. (Bathurst & Lawrence)
    Phone: 1-877-849-3637
    Fax: (905) 795-9891

    Address: 4949 Bathurst St, #217 (Bathurst & Finch)
    Phone: 1-877-849-3637
    Fax: (905) 795-9891

    Address: 2221 Keele St., #104 (Keele, between Eglinton & Lawrence)
    Phone: 1-877-849-3637
    Fax: (905) 795-9891

    Address: 586 Eglinton Ave. E., #206 (Bayview & Eglinton)
    Phone: 1-877-849-3637 FREE
    Fax: (905) 795-9891

  • Dynacare

    Address: 4256 Bathurst St., #102 (Bathurst & Sheppard)
    Phone: (416) 630-8485
    Fax: (416) 630-4303

    Address: 3695 Keele St, #100 (Keele, between Sheppard & Finch)
    Phone: (416) 630-2367
    Fax: (416) 630-8918

    Address: 1315 Finch Ave. W., #116 (Keele & Finch)
    Phone: (416) 635-5483
    Fax: (416) 635-9261

  • CML Healthcare/LifeLabs

    Address: 4430 Bathurst St, #211 (Bathurst & Sheppard)
    Phone: (416) 636-2040
    Fax: (416) 636 2041

    Address: 1017 Wilson Ave, #206 (Keele & Wilson)
    Phone: (416) 638-9822
    Fax: (416) 398-1671

    Address: 2797 Bathurst St, #105 (Bathurst & Glencairn)
    Phone: (416) 783-6431
    Fax: (416) 783-4167

  • Diagnostic Imaging

    Ontario Diagnostic Imaging Centre
    Address: 837A Wilson Ave.
    Phone: (416) 781-9940
    Fax: (416) 781-7175

    Ontario Diagnostic Imaging Centre
    Address: 1525 Albion Road, Lower Level
    Phone: (416) 741-5661
    Fax: (416) 745-4048

    Ontario Diagnostic Imaging Centre
    Address: 100 Humber College Blvd, Suite 105A
    Phone: (416) 745-4550
    Fax: (416) 745-4048

    Lawrence Bathurst X-Ray & Ultrasound
    Address: 508 Lawrence Ave W. (Bathurst & Lawrence)
    Phone: (416) 787-0229
    Fax: (416) 787-0220

    Dixie X-Ray Associates Limited
    Address: 2115 Finch Ave W., Suite 101 (Highway 400 & Finch)
    Phone: (416) 744-2655
    Fax: (416) 744-0581

    HRH Ambulatory Patient Care Clinic
    Address: 1235 Wilson, 1st floor (Keele & Wilson)
    Fax: (416) 242-1000 ext. 62400

    Gam X-Ray Diagnostic Imaging Centre
    Address: 2401 Yonge St., Suite #LL11 (Yonge & Eglinton)
    Phone: (416) 485-5793
    Fax: (416) 485-7172

    Downsview X-Ray and Ultrasound
    Address: 2830 Keele St, 2nd floor (Keele & Wilson)
    Phone: (416) 633-6619
    Fax: (416) 633-8955

    Bathurst Medical Centre X-Ray and Ultrasound
    Address: 4256 Bathurst St, Unit #104 (Bathurst & Sheppard)
    Phone: (416) 636-2196
    Fax: (416) 636-8841

    Bathurst-Sheppard Diagnostic Imaging Centre
    Address: 4430 Bathurst St., #207 (Bathurst & Sheppard)
    Phone: (416) 226-6941
    Fax: (416) 226-4270

    Downsview Clinic Cardiology & Ultrasound
    Address: 906 Sheppard Ave W, #6 (Wilson Heights & Sheppard)
    Phone: (416) 633-0045
    Fax: (416) 633-0048

    Digital X-Ray & Ultrasound Diagnostic Centre
    Address: 80 Finch Ave W. (Yonge & Finch)
    Phone: (416) 221-0101

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